BoqKit - Frequently Asked Questions

Everything you need to know about using our platform.
1. What is BoqKit?
BoqKit is an event discovery and ticket comparison platform. We help you find concerts, sports, theatre, festivals, and experiences, then redirect you to third-party ticket providers to complete your booking.
2. Does BoqKit sell tickets directly?
No. BoqKit does not sell tickets, process payments, or issue refunds. All ticket purchases are completed on third-party websites.
3. Is BoqKit free to use?
Yes. BoqKit is free for users to browse events and access ticket links.
4. How does BoqKit make money?
BoqKit may earn a commission when users click or book tickets through affiliate links with third-party ticket providers.
5. Are ticket prices on BoqKit accurate?
We aim to keep prices and event details up to date, but prices may change, tickets may sell out, and event details may be updated by organisers. Always review final details on the ticket provider's website.
6. Can I get a refund from BoqKit?
No. Refunds, cancellations, or exchanges are handled only by the ticket provider or event organiser.
7. What happens if an event is cancelled or postponed?
The ticket provider or organiser will contact you. Refunds or changes depend on their policy. BoqKit cannot manage bookings.
8. Do I need an account to use BoqKit?
You can browse events without an account. Some features may require signing up.
9. Is my personal data safe?
We take privacy seriously and handle personal data in line with our Privacy Policy.
10. Does BoqKit use cookies?
Yes. Cookies support site functionality, remember preferences, analyse usage, and support affiliate tracking. You can manage cookie preferences at any time.
11. Why am I redirected to another website to buy tickets?
BoqKit is a discovery platform, not a ticket seller. Purchases are completed on third-party websites.
12. Are all events on BoqKit official?
BoqKit works to list events from reputable sources, but event availability and terms are determined by third-party providers.
13. Can event organisers list their events on BoqKit?
Yes. Event organisers and partners may be able to list events on BoqKit. Please contact us for partnership enquiries.
14. What should I do if I see incorrect event information?
If you notice incorrect or outdated information, please contact us and we'll review it.
15. Still Have Questions?
Email us at: contact@boqkit.com